The kind people who incorrectly put the wrong address against my name on the electoral register and thus prevented me from voting in the general election, then blamed me for “moving house without telling them” from an address that didn’t exist in the first place have struck again.

I moved out of my flat, closed my account and was told that I would be owed money. Great.

Then 2 weeks later in my new property a bill drops through the door for 100 quid.

What?

I look at the bill and it claims the payments I made by direct debit, plus the discount for living on my own adds up to 50 odd quid more than the payments I owe. So why the bill?

Then I catch the line “Refund: £152.20″.

They’re asking me for a straight 100.00 quid back.
Sorry but that’s too much of a co-incidence for me, exactly 100 quid to the penny?

I rang them up and three times it was mentioned the problem was “because I cancelled the direct debit”. I tried to explain 3 times that I hadn’t cancelled the direct debit, they had when they closed the account.

Besides, if I’ve paid more than I owe, what has the DD got to do with anything?

What was obvious to me by this point was I’d be refunded too much money. That was the long and short of it, the difference I was owed back was 52.20. They’ve given me 152.20. And then without any explaination at all, or apology, or ANYTHING just sent me a bill for 100 quid after I’ve moved out of the area over a month ago.

The fact it was a straight 100 quid they were asking for pointed heavily to a fuckup their end, not me and guess what, I was right.

Finally the lady admitted they’d closed the direct debit themselves when I’d called up on the 9th about the account, and lo and behold yes they’d fucked up and given me too much money back.

So instead of actually just writing to me saying “We’re sorry, made a mistake, please can we have our 100 quid back” I just get sent a fucking bill for a “refund”. Well basically my answer to that is go fuck yourselves, until you apologise to me for the first fuckup then taking liberties the second time billing me for a mistake, I’m going to sit on your 100 quid for as long as possible.

Buried DEEP WITHIN MY ASSHOLE.